1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number
Order Information: Menu items ordered, delivery address, payment method (processed securely)
Reservation Details: Party size, date, time, special instructions
Loyalty Program Info (if applicable): Member ID, points earned/redeemed
Marketing Preferences: Email address and opt-in status for newsletters and promotions
Technical Information: IP address, browser type, and usage activity via cookies and analytics tools
2. How We Use Your Information
We use your information to:
Process orders and payments
Confirm and manage reservations
Provide customer support
Administer loyalty and rewards programs
Send marketing communications (if you opt in)
Improve our website, services, and customer experience
3. Sharing Your Information
We do not sell your personal information. However, we share data with trusted third parties to help us operate efficiently:
Toast: For point-of-sale, online ordering, and payment processing
DoorDash & Grubhub: For order delivery services
Email Marketing Services: To send newsletters and promotions
Analytics Providers: To understand website traffic and user behavior
Legal Authorities: If required by law or to protect our rights
These partners are only permitted to use your information as necessary to provide services on our behalf and are bound by confidentiality agreements.
4. Your Rights and Choices
You may:
Request access to or correction of your personal information
Unsubscribe from marketing emails at any time
Request deletion of your personal data (subject to legal and business obligations)
To exercise these rights, email: jt2@johnnytamales.com
5. Cookies and Tracking Technologies
We use cookies to:
Enhance website functionality
Remember your preferences
Analyze user behavior and site performance
You can manage or disable cookies via your browser settings.
6. Data Security
We use industry-standard measures to protect your personal information from unauthorized access, alteration, or misuse.
7. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date noted above.
8. Contact Us
If you have any questions or concerns, please reach out:
š§ jt2@johnnytamales.com
š 2720 FM 1092 Rd
Missouri City, TX 77459